CAREER AT CHI FAN
We are a family owned business dedicated to sharing the food we love to the world. We strive to bring comfortable experiences not only for customers but also our employees. If you find that you share the same values and you're interested in pursuing your career at CHI FAN, apply now!
At our restaurant, our culture is at the core of everything we do. We nurture an environment based on respect, teamwork, and a shared love for amazing food.
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Our team isn't just staff; they're valued members who bring their unique skills and viewpoints.
We're all about ongoing learning and growth, supporting each person to develop within a positive setting. Transparency, open communication, and teamwork form the foundation of our culture.
We're proud to embrace diversity and create a space where everyone's voice matters. Through this inclusive culture, we serve up outstanding dining experiences and foster a sense of belonging for both our team and the community we serve.
ROLES
FRONT OF HOUSE
RESPONSIBILITIES
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Greet Guests Warmly
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Welcome customers with a smile and create a friendly atmosphere.
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Take Orders Accurately
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Assist customers with menu choices and handle orders at the counter, kiosk, or online platform.
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Ensure Excellent Customer Service
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Address customer inquiries, concerns, or complaints promptly and professionally.
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Maintain a positive attitude during busy shifts.
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Prepare and Serve Beverages
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Assemble and serve boba drinks and other beverages with attention to quality and presentation.
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Maintain Cleanliness
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Keep the dining area, drink station, and front counter clean and organized.
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Perform routine cleaning tasks like wiping tables, refilling supplies, and sanitizing surfaces.
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Handle Payments Efficiently
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Operate the Toast point-of-sale (POS) system for cash, credit, and mobile payments with accuracy.
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Assist with Food Delivery
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Expedite food orders to customers and ensure all items are complete and presented properly.
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Promote Menu Items
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Share daily specials or popular items with customers to enhance their dining experience.
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Support Team Members
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Collaborate with other staff members to ensure smooth operations and excellent service.
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Follow Safety and Hygiene Standards
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Adhere to food safety and sanitation regulations at all times.
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Stay Busy During Downtime
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Help with restocking supplies, light prep work, or assisting the kitchen team when needed.
Meet The Founder
Leo, the 21-year-old entrepreneur behind CHI FAN, grew up surrounded by the sights, sounds, and flavors of the restaurant industry. Coming from a family with over 20 years of experience, he learned early on the importance of hard work, hospitality, and creating memorable dining experiences. While he loved the industry, Leo wanted to do things differently and create a restaurant that prioritized customer choice and flexibility.
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At CHI FAN, Leo’s vision comes to life with a fully customizable menu that allows guests to craft their meals exactly the way they want—without the extra hassle or hidden charges. Inspired by his own frustration with limited dining options, Leo made it his mission to create a space where everyone could enjoy fresh, high-quality food made just for them. From flavorful stir fry and ramen to refreshing boba drinks, CHI FAN is all about giving customers control while delivering bold, authentic flavors.
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Leo’s goal is to make CHI FAN more than just a meal—it’s a personalized dining experience rooted in innovation, creativity, and care.
